WHISKY POINT

Frequently Asked Questions

Booking is easy!
Just click the BOOK NOW button on our home page, choose your favorite room, and complete your reservation in a few clicks.If you prefer not to pay online by credit card, you can select the Bank Transfer option during checkout.
Have special requests? Feel free to contact us directly!
We are happy to help with anything you need!

Yes, of-course! We offer full-refund.
Just let us know 30 days before your arrival.
You’ll be refunded according to our Term and Condition.

We have a restaurant onsite serving classic Italian dishes: pasta and panini; seafood, veggie bowls, and you don’t want to miss home-made food, would you?
You can make an order in the restaurant or send us a WhatsApp or Telegram message and we will deliver your meal to your room or lounge cabana.
We also provides you with a discount coupon to our partner’s restaurant with Western and Sri Lankan cuisine. Vegetarian options are available as well.
There is a small super market in the village for your needs and more shops in Pottuvil.
We also always ready to suggest restaurants in the area

Please follow our guide here or please don’t hesitate to contact us

Simple just go and submit your data on the official Online Sri Lankan Visa http://www.eta.gov.lk/slvisa/

1) You can ask to our Managers and we can organize it for you, using our Professional Partner Visa Agent
2) If you want to extend your visa yourself you will have to make your way to the office of the Department of Immigration and Emigration in Battaramulla, Colombo. This is the official government office where you can get your visa extended in Sri Lanka.
3) What you need to bring: get visa extension form from the counter inside the office. Make sure you have a passport-size photograph pasted on the visa extension form. If you don’t have photo, you can have one made. You can do this outside the office or inside of the office (on the first floor) for about Rs.250 . If you don’t have any glue to paste the photo on the visa extension document, there is some inside the office on level C (where you will need to go to pick up the forms, which is also the waiting room). Cash/credit card for visa extension fee, please check this website for the fee per country. An official requirement is to have a ‘proof of onward flight and ‘sufficient funds’, however in our experience they never really ask for this. Definitely when getting the first 2 extra months (to a total of 3) extension, just make sure you don’t look like a beggar when you are at the office. Last but not least: your passport, with of course more than 6 months of validity!
4) The record by following these steps for your visa extension is currently set at 1 hour and 50 minutes, arriving at 8AM and leaving at 9.50AM.
5) The visa extension costs are listed here and vary per country you are from.
6) To Be sure all information here are up to date please you check this official web sites: http://www.immigration.gov.lk and http://www.eta.gov.lk/slvisa
If you need any help please don’t hesitate to contact us.

You can get at your arrival at the airport a sim card:
Mobitel or Dialog, with less than 10 USD you can have a fats connection basically everywhere in the country.
We highly recommend to purchase an E-Sim, you can do it even prior arriving suing those links  :
https://www.mobitel.lk/new-esim
https://www.dialog.lk/buy-best-tourist-sim-plan-in-sri-lanka
We recommend to not do any post paid but only prepaid

Smoking in Sri Lankan Public Places/Streets is not allow by law. By the way Police in tourist area are closing eyes ;), but we really recommend to not to smoke near by any School, Temple, Church or any public office promises.
 
We sell Local cigarette at our Beach/Bar, if you are local Rolling tobacco smoker can fins some in Arugam Bay shops, but if you want save money I better you bring your Country unless you are Australian where you find it here still convenient, for European the normal cigarette are similar cost but all rolling tobacco are more expensive because import.

To drive legally in Sri Lanka, you need a local driving permit. There is now a convenient new system at the Bandaranaike International Airport (BIA). You can obtain a temporary license at the Department of Motor Traffic (DMT) counter in the arrivals area in about 30 minutes by presenting your valid foreign license, passport, and visa.
If you miss the airport counter or prefer to do it later, the second option is the Automobile Association of Ceylon (AAC) in Colombo. We also work with a trustworthy agent who can handle the entire process and deliver the permit to you anywhere in the country; we highly recommend this service if you plan to drive.
For those wishing to rent a tuk-tuk for their travels, we recommend tuktukrental.com. They provide excellent service and can also process your local driving license for you. Our guests can benefit from a special 5% discount using our dedicated code: WHISKYPOINT .
For car, SUV, or other vehicle rentals, please contact us directly for our latest trustworthy recommendations.

We highly recommend having comprehensive medical travel insurance for your stay. While Sri Lanka provides medical services for tourists in public hospitals, having private insurance ensures access to higher-standard care in top-tier private hospitals located in Kandy, Galle, or Colombo (such as Asiri or Lanka Hospitals).
In particular, please ensure your policy includes coverage for emergency medical evacuation by helicopter. In the event of a serious emergency, a medical flight can cost approximately $4,500 USD. Having this coverage is vital for your safety and peace of mind.

Immunizations are not mandatory for visiting Sri Lanka.
However, please be mindful of mosquito-borne diseases such as Dengue. Use adequate protection, including repellents, creams, and mosquito coils.

We recommend the Cholera vaccination, as it helps prevent common traveler’s digestive issues. Additionally, while the Rabies vaccine is provided for free by the government in case of a scratch or bite from local animals, the protocol requires multiple doses (3 to 4).
We suggest getting vaccinated beforehand to avoid spending your precious holiday time in clinics.

There are many official exchange services in Sri Lanka: at Bandaranaike International Airport (which offers surprisingly good rates), hotels (though rates are not always guaranteed), exchange houses, and most banks in major cities.
If you choose to exchange a large amount at the airport upon arrival, be sure to keep all exchange receipts. You may need to present them if you wish to convert any remaining local currency back to your original currency before departing Sri Lanka. The same applies if you intend to exchange local currency that you have previously withdrawn from an ATM.
ATMs are available at the airport and in most main cities. There are two ATMs in Arugam Bay and plenty in Pottuvil. Please note that withdrawal fees depend on your card’s specific tariffs; additionally, local banks may add a fee of up to 5 USD per transaction.
Before you travel, please ensure that your card is activated for international us

Yes, lots of places in the main tourists’ areas do except payments with cards.
Anyhow extra charge can be added for transaction in some places (between 3 and 5% of total amount)

We are a small boutique glamping and don’t have a capacity to provide a driver accommodation on site.
We are always happy to recommend a suitable accommodation options in our area.

All our rooms are designed to accommodate comfortably 2 persons only, there is no space for extra bed/mattresses.
Single beds arrangements and free baby coat (for baby up to 3 years old) is possible only for CABANAS.

We are pets friendly, anyhow keep in mind pets are not allowed to stay inside the room – only outside and on the balcony.
Please inform us 48 hours before, so we can relocate our dogs from the property.
We do vaccinate our dogs and beach dogs, living at the life guard post, but we are not responsible for any issues between the beach dogs and your pet. Dogs are pretty territorial animals – it will take some time for them to use to a new guest dog.

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